Engagement model
Work is delivered under a signed order form that names the roster, the scope of the first 90 days and the flat monthly retainer. After the initial 90 days, engagements continue month-to-month with 30 days' written notice on either side.
Sprints run in two-week cycles. Scope changes are agreed in writing before a sprint starts.
Intellectual property
All work product — strategy documents, copy, designs, code, playbooks, campaign assets and reporting — is assigned to the client on creation. Advertising accounts, domains, analytics properties and tooling are created in the client's ownership.
We retain no licence over your brand assets or confidential material, and we do not reuse client-specific work for other clients.
Confidentiality
A mutual NDA is signed before confidential information is exchanged and survives the engagement. Team members working on your account are bound by equivalent confidentiality obligations.
We publish a case study or name you as a reference only with your written approval.
Fees and invoicing
Retainers are invoiced monthly in advance, net 15. Media and tooling spend is paid directly by the client on client-owned accounts.
Liability and law
Marketing outcomes depend on factors outside any provider's control, so we do not guarantee specific revenue results. Liability is limited to fees paid in the three months before a claim, except where limitation is not permitted by law.
These terms are a summary of our standard agreement. The signed order form and master services agreement govern the engagement — request the current version at hello@redbeard.team.
Summary only — review with counsel before signing or publishing.